Delta Airlines is Acting Against CrowdStrike: The Delta Software Outage Hit on the Hotest Travel Weekend of the Summer and Its Investigations

The outage hit Delta harder than most of its competitors. The airline was forced to cancel over 5,000 flights as a result of the failure of the software update, which disrupted operations for millions of users running Microsoft Windows.

“We have no choice, but to act against CrowdStrike” said Bastian. “We’re not looking to wipe them out, but we’re looking to make certain that we get compensated however they decide to for what they cost us. In five days it is half a billion dollars.

In a public letter released earlier this month, Bastian said the software outage hit on what was the “busiest travel weekend of the summer” for the airline with the nation’s third largest fleet size. It caused massive disruption to Delta’s crew-tracking system, a mission critical tool used to pair pilots and flight attendants with flights.

He said the carrier has had less than 100 cancellation in the last seven days, over 30,000 flights. Delta has been hit hard by both financial and reputation issues. It also faces an investigation by the U.S. Department of Transportation over its response to the outage.

Apple isn’t Going to Wallow: The Case for a Legal Wall Off of the X-ray Kernel of MacOS

If you want priority access to the Delta, you need to fix the flaw in CrowdStrike’s deployment processes. You must test this stuff. You can’t come into a mission-critical, 24-7 operation and tell us, ‘We have a bug.’ It doesn’t work.”

“If you’re going to be having access, priority access to the Delta ecosystem in terms of technology, you’ve got to test the stuff. You can’t come into a mission-critical 24/7 operation and tell us we have a bug,” Bastian told CNBC.

During an interview about a continuing relationship with microsoft, he asked the question, “When was the last time you heard of a big outage at apple?” He blamed the valuation of the big tech companies, which recently have been lifted by generative Artificial Intelligence hype, saying that they need to make sure they fortify the current.

CrowdStrike shareholders filed a proposed class action lawsuit this week. The suit cites CrowdStrike CEO George Kurtz’s comments on a March 5th call that its software was “validated, tested, and certified.” The shareholders now regard those claims as false and misleading since CrowdStrike wasn’t performing the same level of testing on Rapid Response Content updates as it does on other updates, and its Content Validator checks didn’t catch the bug that caused the global IT crash.

As described in Tom Warren’s recap of the events on the 19th, unlike Microsoft, Apple has in recent years restricted the access third-party developers have to the kernel of macOS. A Microsoft spokesperson said to The Wall Street Journal that it “cannot legally wall off its operating system in the same way Apple does because of an understanding it reached with the European Commission following a complaint.” The EU competition law allows Microsoft to decide on its business model and security infrastructure according to the commission’s interpretation of it.